Level

Exceptional customer and support!

Relationship with SkiRace24 was great. The only downside was the fact that I had to wait really long time to receive my order due the fact that despite being shown as available on their online shop, they themselves had to order and receive it from the manifacturer. The whole transaction took over almost 3 weeks. It would be better if the item's status was set to "only upon order", "at preorder" or something similar, indicating that there is a dependency from a manifacturer involved. In this case it was Head and had I've known that the case is such, I would have ordered directly from them and surely receive the item much faster.